Refund policy
At Gratitude Babe™, LLC, every product is created with intention, love, and high-vibe energy to help you feel your best. We truly hope you adore your purchase as much as we loved making it.
If something isn’t quite right, here’s how we can make it right together.
Digital Products (Instant Downloads)
All digital items — including the Gratitude is Yummy™ Digital Journal, templates, or downloadable resources — are non-refundable once delivered.
Because digital files are sent immediately after checkout, we’re unable to issue returns, exchanges, or cancellations.
If you have trouble accessing your file or need help using your journal, please reach out to hello@gratitudeisyummy.com — we’ll be happy to resend your link or walk you through setup.
📦 Physical Products (Journals & Merch)
We want you to absolutely love your order. If you’re not satisfied, you may request a return within 14 days of delivery, provided that:
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The item is unused, in its original packaging, and in resellable condition.
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You provide your order number and proof of purchase.
To start a return, email us at hello@gratitudeisyummy.com with your order details and reason for return.
Once approved, we’ll share the return shipping address. Please note that return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
✨ Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product (oops — it happens!), please email us within 7 days of delivery at hello@gratitudeisyummy.com with:
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A clear photo of the issue
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Your order number
We’ll gladly replace the item or issue a full refund once verified.
🌸 Refund Processing
Once your return is received and inspected, we’ll notify you via email that we’ve received your item.
If your return is approved, a refund will be processed to your original payment method within 5–10 business days, depending on your bank or card provider.
🚫 Non-Returnable Items
For hygiene and digital integrity reasons, the following items are non-returnable:
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Digital journals or downloads
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Gift cards
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Sale items marked “Final Sale”
🪞 Exchanges
We currently don’t offer direct exchanges. If you’d like a different product, simply return your original item (if eligible) and place a new order once your refund is processed.
🌷 Preorder & Limited Edition Items
Preorders and special-edition products are made with limited quantities and high production costs. Because of this, preorder cancellations are not accepted once your order is confirmed.
If there’s an issue with your preorder item upon arrival, please reach out — we’ll always take care of you.
💌 Contact Us
Have a question about your order, a return, or a replacement?
We’re happy to help. Reach us at:
📧 hello@gratitudeisyummy.com
We respond to most messages within 1–2 business days.
With Gratitude, Always
Every Gratitude Babe™ product is infused with love and intention — thank you for inviting us into your daily routine.
Gratitude Babe™ — where beauty, mindfulness, and magic meet.